Each order is hand picked and shipped within 1-3 business days. Orders are shipped Monday through Friday, excluding holidays. You will receive an order confirmation email when your order is placed.
Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to you.
All our orders are delivered by DHL with express service and require a signature upon delivery. To track or make changes to your delivery, you can contact DHL directly through their portals.
CUSTOMS AND DUTIES
Please be aware that when a package is shipped internationally, it may be subject to import taxes and duties. All fee in origin country must be paid by the receiver, If you do not pay this fee, local custom regulators will not release the package to you and will send it back to THE DARK. we can not cancel your order and we can not make a refund.
Free standard shipping is applied for orders over $100.
Express shipping options are available at checkout.
Please note that each THE DARK product is made to order and handmade.
We do ship our items to all countries in the world. Below you can view the approximate delivery timings:
- Lithuania, Latvia, Estonia: 3 to 5 days*
- EU, UK, Wales, Scotland, Northern Ireland, Channel Islands: 3-5 days*
- Rest of the EU: 4-5 days*
- USA, Canada, Mexico, Americas, Russia, Africa, India and China: 7 to 10 days*
- Rest of the world: up to 7 to 10 days*